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Dynamics 365 Business Central 2024 Wave 1

April 12, 2024

At a time when digital transformation is crucial for companies to succeed, Microsoft is at the forefront of innovation, providing groundbreaking solutions that empower organizations worldwide. For a long time, Microsoft’s flagship ERP solution, Dynamics 365 Business Central, has been a game-changer when it comes to enabling all-encompassing company management for small and medium-sized businesses.

Unveiling Dynamics 365 Business Central 2024 Wave 1, Microsoft raises the bar for business solutions with a slew of new features and improvements that could revolutionize the way small and medium-sized enterprises (SMEs) thrive in today’s cutthroat marketplace.

While features are being prepared for distribution, the Dynamics 365 release plan for the 2024 release wave 1 notifies customers of the newest upgrades. The 2024 release wave 1 plan includes Dynamics 365 features from April to September 2024.

What’s New For Dynamics 365 Business Central 2024 Wave 1

Dynamics 365 2024 release wave 1 adds powerful new features to enhance your business. Hundreds of new features have been added to various Dynamics 365 applications in this release.


With a focus on utilizing the capabilities of Copilot AI, Dynamics 365 Business Central is introducing significant improvements. With a global reach of more than 160 countries, Microsoft will be improving efficiency and output of data with features driven by Copilot. These features include better reporting and data analysis, more effective financial and project management, and easier workflow automation. Data privacy and compliance management has also been enhanced, along with improved governance and development tools.

Finance and Supply Chain

Enhancing user productivity and corporate agility, Dynamics 365 Finance persists in its pursuit of autonomous finance by integrating intelligence, automation, and analytics into every aspect of a company’s operations. Adding AI-powered experiences, improving company performance planning and analytics, automating bank reconciliation and netting, increasing country coverage, automating taxes, making setup easier with recommendations from AI rules, and scalability are the main features of this release.

Financial experts who rely on productivity suites like Excel and Outlook to handle day-to-day financial operations will soon have access to Microsoft Copilot for Finance, which is still in the preview phase. With the new features, users will be able to get financial data within Outlook and Excel, as well as create and save accurate email responses and conversation summaries in one convenient place. Users will also receive assistance when using Excel to combine financial data from two sources. Copilot will walk them through the process of comparing the data and resolving any differences.

With Dynamics 365 Supply Chain Management, businesses can improve their processes, gain more insight, and be more agile. Experiences for users are enhanced through Copilot AI, forecasting is revolutionized through demand planning, and warehouse processes are fine-tuned for maximum efficiency and accuracy.

Key areas like project planning, invoicing, time entry, and core transaction processing are the focus of Dynamics 365 Project Operations’ efforts to improve usability, performance, and scalability. Improvements to basic functionality, such as the ability to handle more projects and invoices at scale, improved resource reconciliation, journals, approvals, and contract administration, and the addition of mobile capabilities, are the main focus.

Dynamics 365 Finance, Supply Chain Management, Commerce, and Project Operations are just a few of the finance and operations apps that benefit from the cross-app capabilities that are constantly being improved. Users can also expect to see more value and insights extracted from the data stored in these apps, as well as the integration of Copilot AI experiences across all of them.

Dynamics 365 HR will keep enhancing the recruiting process by adding features to connect with third-party talent pools and job sites. To further enhance employee experiences at companies of all sizes and in all corners of the world, Microsoft will keep adding payroll partners to the HCM ecosystem and working to create better-together experiences that cover the whole spectrum of what the company has to offer.


As the industry-leading sales tool, Dynamics 365 Sales improves understanding of customers and increases sales with data, insight, and intuitive user experiences. Wave 1 of the 2024 release is focused on empowering companies through open configurability and extended generative AI leadership, enhancing efficiency, providing sellers with timely customer data, accelerating deals with actionable insights, and improving overall performance.

By integrating sales-centric knowledge, data, and processes into Copilot in Microsoft 365, Microsoft Copilot for Sales keeps providing and improving sellers with state-of-the-art generative AI capabilities.


Dynamics 365 Customer Service will boost agent efficiency with Copilot filtering response verification, admin and agent diagnostic tools, and multisession app usability. Updates to the voice channel and more precise and prioritized unified routing assignment are also in the works.

Dynamics 365 Field Service transforms service operations with processes and experiences to plan, schedule, and perform. New features, updated user interfaces, connectivity with Microsoft 365, vendor management, and integration between operations and finance will be part of 2024 wave 1 release.


Dynamics 365 Commerce expands omnichannel retail experiences with Tap to Pay for iOS and Store Commerce offline features for Android. New features and an improved order management solution improve the business-to-business purchasing experience for buyers whose responsibilities span more than one company.


Dynamics 365 Guides now supports high-detail 3D models with Azure Remote Rendering and considerably increased web content support for mixed-reality workflows connected with business data. In addition, the next wave will bring widespread support for mobile Guides via an integrated solution with Dynamics 365 Field Service app.

Customer Insights

By integrating and improving customer data, any business can use Dynamics 365 Customer Insights—Data to conduct insightful analyses and take intelligent decisions. This update simplifies and speeds up data ingest and management.

With the help of AI, Dynamics 365 Customer Insights – Journeys is changing the way marketers operate by letting companies optimize their customers’ interactions with them from beginning to end, across all channels and departments. In this release, marketers can create new experiences in minutes, contact customers in more ways, and continuously optimize results with a better customer insight.

Microsoft Power Platform Integration

Business Central now offers better connectivity with Microsoft Power Platform, which makes setting up workflows easier. The delivery of more templates that cover more scenarios out of the box allows customers to automate more operations and boost productivity.


Get in touch with us right away if you’re interested in learning more about how we’re helping our clients and the success stories they’ve had with Microsoft Dynamics 365 Solutions, improving your customer experience, or having any queries about Dynamics 365.

Techcronus is available 24/7 to respond to your questions and assist you with automating your company processes through the features of Dynamics 365 Business Central.

Tags Dynamics 365 Customer Service, Dynamics 365 Field Service app, Dynamics 365 Finance, Dynamics 365 Sales, Dynamics 365 Supply Chain Management, Microsoft Copilot

By TechcronusAdmin

Techcronus is a worldwide supplier of Enterprise Business Solutions and Custom Software Development Services, with locations in the USA, Australia, and India. It has accomplished the successful delivery of over 800 projects to start-ups, SMBs, and well-known brands, such as Starbucks, Unilever, and IKEA. The firm's areas of expertise include Microsoft Dynamics 365 ERP/CRM solutions, Web Development, Business Applications Management (.NET and DevOps), Mobile Development (Native, Hybrid, Blockchain), Staff Augmentation, Product Development & Support, and UI Design and UX.