Transform your sales organization with Dynamics 365 Customer Engagement to build strong relationships with customers, take actions based on insights, and close deals faster.

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Introduction to Microsoft Dynamics 365 Sales

Companies need a strong and smart sales management system to increase sales and build ties with customers in the cutthroat corporate world of today. Designed to help businesses streamline their sales processes, boost efficiency, and expedite deal closing, Microsoft Dynamics 365 Sales is the best CRM software currently available.

Microsoft Dynamics 365 Sales is a total sales automation system. It provides seamless connections to other Microsoft products, AI-driven insights, and automated workflows for sales teams. This application lets you track customer contacts, handle leads effectively, and give every customer a customised sales experience regardless of the size or smallness of your business.

Using the strength of Microsoft Dynamics 365 Sales Features, companies can hasten their digital transformation, basetheir choices on data, and enhance their sales tactics.

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Sales Process in Microsoft Dynamics 365 Sales

Designed to improve efficiency and propel improved company results, the sales process in Microsoft Dynamics 365 Sales takes a methodical approach.

Lead Capturing & Qualification

Automatically collect leads from various channels, including web forms, emails, and social media, and categorise them based on defined scoring criteria to enable your concentration on the most promising prospects.

Opportunity Management

Monitor possible deals as they go through each stage of the sales process, maintain customer contact, and engage with prospects in a manner that brings them closer to conversion.

Sales Forecasting & Analytics

Predict how sales will evolve in the future with real-time data analytics and AI-driven insights. This will enable companies to enhance their plans and base decisions on reality.

Proposal & Quote Generation

Automate the process of making professional sales proposals and accurate, custom quotes based on the rules for price and what the customer wants.

Deal Closure & Contract Management

Built-in contract management tools make it easier to approve contracts, negotiate them, and make sure they are followed. This speeds up the process of closing deals.

Customer Onboarding & Relationship Management

Improve engagement after the sale by making onboarding easy, keeping track of contacts with customers, and building long-term relationships.

Facts and Figures

Make the most out of our custom web application development services

12+

Years of Development Experience

80+

Software Engineers & Technical Staff

800+

Software Designed, Developed & Deployed

15+

Countries Clients Served

500+

Happy Customers

Industries We Serve

At Techcronus, we understand that each industry has unique challenges and opportunities. Our expertise spans across various sectors, enabling us to deliver customized solutions that drive innovation, efficiency, and growth. Whether you're in healthcare, finance, retail, manufacturing, distribution or any other industry, our dedicated team of certified consultants is here to help you achieve your business goals with cutting-edge technologies.

Manufacturing

Distribution & Supply Chain

Finance

Retail & E-Commerce

Healthcare & Pharmaceutical

Professional Services

Education & eLearning

Get personalised assistance from techcronus for the most efficient microsoft Dynamics 365 Sales implementation, simplified and high-performing.

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Future Trends and Updates in Microsoft Dynamics 365 Sales

Emerging technology and market needs drive Microsoft Dynamics 365 Sales to keep changing. Trends for the future are:

Enhanced AI Capabilities

Smarter automation based on AI for qualifying leads and predicting sales.

Advanced Omnichannel Communication

Better interactions with customers on a number of digital platforms.

Deeper Integration with Power Platform

More Personalization & Customization

More freedom to change how sales are done to fit the needs of each business.

Blockchain for Secure Transactions

Better protection and clarity in the sales contracts.

Augmented Reality (AR) & Virtual Selling

Immersive AR technology is altering how we interact with consumers.

Why Choose Techcronus For Microsoft Dynamics 365 Sales?

Dedicated Support

Quick Turn-Around And Dedicated Support By 100% In-House Team

Top-Rated Company

Hundreds Of Real Reviews On Google And Top Developer Forums

Hire Experts

We Provide Pre-Vetted Qualified Engineers For Your Projects

Modern Infrastructure

We Have The Best Workplace With Modern Infrastructure In The City

Local Support

Get Local Support From Our Consultants In USA, UK And India

Save Up-To 60%

Optimise Development Costs By More Than 50% And Increase ROI

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Awards And Achievements

We are pleased that we are known for our honesty, originality, and invention. Our awards and achievements are the trust and pleasure of our customers and partners.

Top 10 Mobile App Development

8.0/10.0

Top Software Company

4.7/5.0

Top CRM Consulting & SI Company

4.7/5.0

Enterprise Application

4.7/5.0

Top Web Development Company

4.7/5.0

Hire Dot Net Core Developer

4.7/5.0

Top Agency Company

5.0/5.0

Top 5 Mobile App Agency

5.0/5.0

Top 5 Mobile App Dev. Co

4.0/5.0

Top 100 Software Development Company

4.0/5.0

Need techcronus to help you out with automation of the sales processes, making the deals quicker, and creating good relationships with your customers for a long time to come?

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D365 Sales CRM

D365 Sales CRM For Oil & Gas Company

Client is a leading provider of integrated geoscience services, delivering best-in-class geological solutions to the energy industry in the UK.

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Manufacturing BI Dashboard

Manufacturing Industry Data Analytics

Manufacturing Industry Analysis Power BI Dashboard helps Business Oweners and and Stakeholders to visualize the Key Performance Indicators like Average Production Shift, Production by Plan, % Utilization.

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University Portal App

Global University Portal

This project focuses on developing a student application portal for a Globally renowned university in USA.

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Store Analysis BI Dashboard

Departmental Store Analysis

Techcronus offers a comprehensive departmental store analysis solution in Power BI.

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Order Delivery App

Order Delivery App For Drivers

This Canvas App is designed to enhance the efficiency of order delivery and fulfillment processes for drivers.

View Case Study

Supply Chain BI Dashboard

Supply Chain Analysis

Supply Chain Analysis Power BI Dashboard helps Business Managers and Stakeholders to visualize the Key Performance Indicators like Average shipping Days , Total No. of Unit sold , Average shipping days, Total Sales vs Total Profit, Customer segment analysis, Top most ordered Item vs bottom ordered Items, Regional Analysis etc.

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Virtual Reality App

Self-Service Virtual Reality Gaming Interface

It is a Self-Service Virtual Reality Gaming Machine application and web admin portal for managing VR gaming arcade business.

Technology

Self-Service Virtual Reality Gaming Interface

Business Networking App

Business Networking and e-Contact App

The Client had an idea to build a smart e-Contact App which allows the Users and Businesses to connect with each other to build a network.

Technology

Digital Bookmark App

Digital Bookmark Chrome Extension and Web App

It is a chrome extension with connected web app where you can create digital bookmarks of important sites you browse and create knowledge maps/trees for improving your learning practice.

Technology

Digital Bookmark Chrome Extension and Web App

eSprots App

eSports Gaming Mobile App

This is an Esports Gaming mobile app platform where gamers can play console games like Call Of Duty, Counter Strike, Fortnite, FIFA, etc.

Technology

Kids Gaming App

Kids Quest Gaming Web App

The Client had an idea to build a quiz gaming web app for students and teachers.

Technology

Textual Annonation App

Textual Annotation Mobile Application

The Client had an idea to build a textual annotation app that captures ideas and phrases called ‘Moments’ from text that you read which you can share with other readers who are willing to read that book.

Technology

Explore All Case Studies

Related Services

Tools and Technologies Used in Microsoft Dynamics 365 Sales

A trusted Microsoft Dynamics 365 Sales Development Company USA or Dynamics Implementation Partner Australia leverages advanced tools and integrations to deliver scalable CRM solutions. Key tools and technologies include:

Platform

Microsoft Dynamics 365 Sales
Power Platform (Power Apps, Power Automate, Power BI)
Common Data Service (Dataverse)

Customization & Development

JavaScript
C# (.NET)
TypeScript
HTML/CSS
Web Resources
Plugins & Custom Workflows
Azure Functions

Integrations

Microsoft Teams
Outlook
SharePoint
LinkedIn Sales Navigator
Microsoft Power BI
Azure Active Directory (AAD)
Microsoft Exchange

Databases

Microsoft Dataverse
SQL Server
Azure SQL Database

Tools & Utilities

Visual Studio
Visual Studio Code (VS Code)
XrmToolBox
Microsoft Power Platform CLI
Solution Packager
Fiddler / Postman (for API testing)

Technology used with Microsoft Dynamics 365 Sales

Techcronus offers expert Microsoft 365 services to boost productivity and collaboration. Empower your business with secure, scalable cloud solutions.

Microsoft Dynamics 365 Sales + AI Insights

Discover the potential of your business through AI-informed sales strategies, which result in smarter actions and personalized customer experiences, leading to an increase in conversion rates.

Microsoft Dynamics 365 Sales + Lead Management

The process of creating leads and their management is facilitated by the connected functionality of Dynamics 365 Sales and automated workflows, thus ensuring that only the best leads are nurtured and the deals are finalized faster.

Microsoft Dynamics 365 Sales + Integration with Microsoft 365

Work wonders with Microsoft 365 apps such as Outlook, Teams, and Power BI to invigorate teamwork and improve team workforce competence by seamless integration.

Frequently Asked Questions

As a trusted development support company in India, we offer flexible and tailored project engagement models to suit your unique business needs. Whether it's a full-scale project or dedicated resource support, our agile approach ensures smooth collaboration and results-driven delivery.

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Microsoft Dynamics 365 Sales: What is it?

A cloud-based CRM intended to simplify sales procedures, enhance client connections, and propel corporate growth, Microsoft Dynamics 365 Sales is an online software solution.

In what ways does Dynamics 365 Sales differ from Dynamics 365 Customer Service?

The Microsoft Dynamics 365 Sales application handles sales; the Microsoft Dynamics 365 Client Service application emphasises client complaints and follow-up service following the transaction.

Is it possible for Microsoft Dynamics 365 Sales to work with other CRM systems?

In reality, it works well with outside CRMs and Microsoft Technologies, including Dynamics 365 Business Central and Dynamics 365 Marketing.

In what ways does artificial intelligence increase sales team efficiency?

By ranking leads, automatically following up on them, applying predictive analytics, and offering smart recommendations, artificial intelligence augments output.

For my company, how can I use Microsoft Dynamics 365 Sales?

A certified Dynamics 365 Sales Partner is the one that guarantees seamless rollout, configuration as per your needs, and continued support during the project.

Can Microsoft Dynamics 365 Sales be customized to fit my business needs?

Yes, Microsoft Dynamics 365 Sales is easily customizable—you can rearrange and add dashboards, workflows, fields, and automation rules so that they correspond to your sales-related business processes and entity needs.