Cloud and BI Analytics
Approach & Insight
Resources
Microsoft Dynamic 365 for Customer Service Professionals contributes crucially towards building the trust and loyalty of customers and provides front-line support employees with the latest tools. These tools further significantly resolve cases attaining the highest level of customer satisfaction.
At Techcronus, we help businesses in boosting their sales, helping marketing professionals to be productive with their strategies and implementation. Unleashing the maximum potential of Microsoft Dynamic 365 Customer Service, we are here for you to obtain precise and clear insights on how a customer interacts with your product or service, or organization.
Through our impeccable service model, we exceed your customer expectations by providing personal support through trained agents who deliver personalized experiences.
Our team understands the requirements of a client and studies their existing process and several varieties of factors. We go deep into the matter to offer tailored services to improve the quality of every customer interaction.
Challenges are just opportunities in disguise Take the challenge!
Our team collects feedback after every interaction ensuring the quality context all across the channels and engagement. With Microsoft Dynamics 365 Customer Service, we help you extract the detailed history of customer preferences, point of contact, third-party interaction, and more.
Our team offers branded self–service options for delivering consistent, up-to-date, and personalization information. This helps you to connect with your subject matter experts enabling smooth transitions between self and assisted support.
Unified knowledge in Dynamics 365 support equips the customer and frontline staff and ensures they are on the same page. Through this platform, our team strives to keep content up to date and schedule articles for periodic review.
We empower service intelligence in the Dynamic 365 customer service support to identify trends, anticipate opportunities and gain rich insights. Through interactive charts and visualization features, we understand and explore what-if scenarios and forecasting outcomes.
Our team ensures to give you a 360-degree view of your customers through an easy to use dashboard- serving them the right way.
With Dynamic 365 customer service, you can create and manage knowledge articles, track the content, and review insights to understand how it is helping your customers.
Powered by AI technologies, you can address customer inquiries and support requests to the best-suited agent and resolve issues faster.
It can integrate seamlessly with other Microsoft apps like Excel, Power BI, and Teams so you can easily connect with your team to resolve complex cases.
With Dynamic 365, you can create opportunities to improve your service experience through forums, direct comments in surveys, and social media listening.
Dynamic 365 customer service leverages numerous cloud benefits and offers robust and scalable data security solutions than on-premise counterparts.
faq
Easy and fast case resolvement
Easy to shift platform through an integrated dashboard
Intuitive help desk solution
Data visualization and performance tracking
Power app integrations to achieve excellent customer service
Microsoft Dynamic 365 Customer Service is a feature-rich customer-centric solution that helps organizations optimize their service operation, streamlines case and knowledge management, and provides you with all the essential information - whether on self-service portals on the web, or in personal contact via email, chat, or phone.
Case Management
Customer integration management
Analytics
Agent productivity
Customer self-service
Support teams management
Ensure High Availability Of Your Services
Quick Turn-Around And Dedicated Support By 100% In-House Team
Hundreds Of Real Reviews On Google And Top Developer Forums
We Provide Pre-Vetted Qualified Engineers For Your Projects
We Have The Best Workplace With Modern Infrastructure In The City
Get Local Support From Our Consultants In Usa, Uk And India
Optimize Development Costs By More Than 50% And Increase The ROI
it services
Industry Experience
BLOGS & NEWS
.Net architecture comes with a common language specification that defines the implementation of the objects that run anywhere. CLS is an essential subset of the common type system, which commonly describes all types.
Visibility leads to more downloads. As soon as people click through your app store, you can download it or make purchases. The section of ASO is called conversion rate optimization.
PowerApps used to develop significant applications make up by dynamic 365. They extend the process within PowerApps in office 365. It bridges the gap between applications and organizations within the continuous business process.
Digital Marketing is an effective way to reach online customers. It’s a key to help small to large businesses and grow from the bottom line. It’s essential to cultivate online presence and engagement.
It’s a new name given for Microsoft Common Data Service. Power platform applications and Microsoft Dynamics sits on top of Dataverse with securely storing the user data by business applications.
Mobile app developers from Techcronus will drop a few insider insights into why React native is considered the most cost-effective platform for building mobile apps and why you should consider it.
Techcronus Inc.
3705 W Pico Blvd, Unit #606, Los Angeles, CA 90019, United States
Techcronus Business Solutions Pvt. Ltd.
B-821, Stratum @ Venus Ground, Nehrunagar, Ahmedabad - 380015, India
Techcronus Australia Pty Ltd.
81-83 Campbell Street, Surry Hills, NSW 2010, Australia
+91 9998929601 
+1 (415) 234 7510
Get Started
