Customised Dynamics 365 solutions for your business will help you run your business more efficiently. Business Central customization, CRM technical support, and integrated ERP integration services will help your company create a connected, high-performing digital ecosystem.

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Microsoft Dynamics 365 Business Central and CRM Support Plans

How Microsoft Dynamics 365 Business Central and CRM Support Work

A complete business management tool, Microsoft Dynamics 365 Business Central lets companies link sales, service, finance, and operations for simplified procedures and better customer interactions. Supported by strong Dynamics 365 implementation plans, this ERP system offers unmatched scalability, flexibility, and efficiency. Combining Business Central customization with smart CRM technical support provides a competitive advantage for businesses looking to improve operational efficiency and customer interactions.

Trusted provider of Microsoft partner services, we offer end-to-end solutions comprising system setup, customization, business data migration, training, and post-deployment support. Our support strategies are meant to equip your company with dependability, security, and growth-oriented solutions whether you are just starting with Dynamics 365 implementation or require expert-level help in managing current deployments. From supply chain automation to financial management solutions and customer relationship tools, we provide adaptable and scalable solutions for long-term digital success.

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Key Components of Dynamics 365 Implementation

Implementing Dynamics 365 Business Central and CRM is seamless with our expert-led approach. Our support plans ensure smooth operations and long-term success.

Strategic Planning & Requirement Analysis

We match your processes to the appropriate Dynamics 365 implementation path, so guaranteeing scalability and results oriented on return on investment. This calls for assessing the appropriate combination of ERP integration services, financial management solutions, and customer relationship tools needed for your company model.

Configuration and Business Central Customization

Every company is different; thus, its ERP system should also be unique. Our strong Business Central customizing tools fit your company's particular processes, including chart of accounts, approval hierarchies, reporting structures, and modules.

CRM and ERP Integration Services

It's not hard for us to figure out how to connect complicated ERP systems with CRM systems. This links sales, finance, operations, and supply chain seamlessly, therefore providing a 360-degree perspective of activities.

Secure Business Data Migration

A smooth and secure business data migration is critical for any successful implementation. We use proven tools and methodologies to migrate legacy data including customers, vendors, inventory, and transaction history into Dynamics 365, while maintaining data integrity and compliance.

Dynamics Software Training

Proper user onboarding is essential for full adoption. Our structured training programs for Dynamics software include role-based tutorials, hands-on workshops, and ongoing learning modules to help employees get better at what they do.

Post-Implementation CRM Technical Support

Support doesn't end at go-live. Our continuous CRM technical support services ensure your system runs smoothly. We also optimize your existing customer relationship tools to better meet your growth objectives.

Facts and Figures

Make the most out of our custom web application development services

12+

Years of Development Experience

80+

Software Engineers & Technical Staff

800+

Software Designed, Developed & Deployed

15+

Countries Clients Served

500+

Happy Customers

Industries We Serve

At Techcronus, we understand that each industry has unique challenges and opportunities. Our expertise spans across various sectors, enabling us to deliver customized solutions that drive innovation, efficiency, and growth. Whether you're in healthcare, finance, retail, manufacturing, distribution or any other industry, our dedicated team of certified consultants is here to help you achieve your business goals with cutting-edge technologies.

Manufacturing

Distribution & Supply Chain

Finance

Retail & E-Commerce

Healthcare & Pharmaceutical

Professional Services

Education & eLearning

One smart move to transform your workflow – explore dynamics 365 with us!

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Benefits of Microsoft Dynamics 365 Business Central and CRM Support Plans

Unlock the full potential of Microsoft Dynamics 365 Business Central and CRM with tailored support plans. Ensure smooth performance, timely updates, and expert guidance every step of the way.

Basic Support Plan

Ideal for small businesses starting their Dynamics 365 implementation journey, this plan covers basic troubleshooting, minor feature configurations, and monthly health checks for your ERP and CRM system. Get essential CRM technical support and Business Central customization assistance at an affordable rate.

Standard Business Plan

A perfect choice for growing enterprises that require recurring monitoring, system upgrades, user support, and basic ERP integration services. Includes regular updates to financial management solutions, minor workflow enhancements, and access to Microsoft partner services for add-on modules.

Enterprise SLA Plan

Designed for large businesses needing enterprise-grade support with 24/7 monitoring, data recovery, and personalized account management. Leverage advanced supply chain automation tools, in-depth business data migration, and high-priority CRM technical support to run a frictionless operation.

DevOps & Customization Plan

This plan focuses on automated deployments, system scalability, and version control for evolving business needs. With enhanced Business Central customization and proactive code management, we ensure seamless integration with third-party apps and modules, supporting efficient Dynamics 365 implementation cycles.

Training & Enablement Plan

Empower your staff with continuous learning. This includes comprehensive Dynamics software training for different departments such as sales, finance, inventory, and operations. Improve usage of customer relationship tools, enhance financial management solutions, and align teams with system capabilities.

Audit & Optimization Plan

Targeting performance, this plan offers system audits, optimization strategies, and process alignment for maximum ROI. Includes health checks, cleanups, data quality assessments, and enhancement of existing ERP integration services, Business Central customization, and CRM technical support systems.

Why Choose Techcronus for Microsoft Dynamics 365 Business Central and CRM Support Plans?

Dedicated Support

Quick Turn-Around And Dedicated Support By 100% In-House Team

Top-Rated Company

Hundreds Of Real Reviews On Google And Top Developer Forums

Hire Experts

We Provide Pre-Vetted Qualified Engineers For Your Projects

Modern Infrastructure

We Have The Best Workplace With Modern Infrastructure In The City

Local Support

Get Local Support From Our Consultants In USA, UK And India

Save Up-To 60%

Optimise Development Costs By More Than 50% And Increase ROI

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Awards And Achievements

We are pleased that we are known for our honesty, originality, and invention. Our awards and achievements are the trust and pleasure of our customers and partners.

Top 10 Mobile App Development

8.0/10.0

Top Software Company

4.7/5.0

Top CRM Consulting & SI Company

4.7/5.0

Enterprise Application

4.7/5.0

Top Web Development Company

4.7/5.0

Hire Dot Net Core Developer

4.7/5.0

Top Agency Company

5.0/5.0

Top 5 Mobile App Agency

5.0/5.0

Top 5 Mobile App Dev. Co

4.0/5.0

Top 100 Software Development Company

4.0/5.0

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D365 Sales CRM

D365 Sales CRM For Oil & Gas Company

Client is a leading provider of integrated geoscience services, delivering best-in-class geological solutions to the energy industry in the UK.

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Manufacturing BI Dashboard

Manufacturing Industry Data Analytics

Manufacturing Industry Analysis Power BI Dashboard helps Business Oweners and and Stakeholders to visualize the Key Performance Indicators like Average Production Shift, Production by Plan, % Utilization.

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University Portal App

Global University Portal

This project focuses on developing a student application portal for a Globally renowned university in USA.

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Store Analysis BI Dashboard

Departmental Store Analysis

Techcronus offers a comprehensive departmental store analysis solution in Power BI.

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Order Delivery App

Order Delivery App For Drivers

This Canvas App is designed to enhance the efficiency of order delivery and fulfillment processes for drivers.

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Supply Chain BI Dashboard

Supply Chain Analysis

Supply Chain Analysis Power BI Dashboard helps Business Managers and Stakeholders to visualize the Key Performance Indicators like Average shipping Days , Total No. of Unit sold , Average shipping days, Total Sales vs Total Profit, Customer segment analysis, Top most ordered Item vs bottom ordered Items, Regional Analysis etc.

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Virtual Reality App

Self-Service Virtual Reality Gaming Interface

It is a Self-Service Virtual Reality Gaming Machine application and web admin portal for managing VR gaming arcade business.

Technology

Self-Service Virtual Reality Gaming Interface

Business Networking App

Business Networking and e-Contact App

The Client had an idea to build a smart e-Contact App which allows the Users and Businesses to connect with each other to build a network.

Technology

Digital Bookmark App

Digital Bookmark Chrome Extension and Web App

It is a chrome extension with connected web app where you can create digital bookmarks of important sites you browse and create knowledge maps/trees for improving your learning practice.

Technology

Digital Bookmark Chrome Extension and Web App

eSprots App

eSports Gaming Mobile App

This is an Esports Gaming mobile app platform where gamers can play console games like Call Of Duty, Counter Strike, Fortnite, FIFA, etc.

Technology

Kids Gaming App

Kids Quest Gaming Web App

The Client had an idea to build a quiz gaming web app for students and teachers.

Technology

Textual Annonation App

Textual Annotation Mobile Application

The Client had an idea to build a textual annotation app that captures ideas and phrases called ‘Moments’ from text that you read which you can share with other readers who are willing to read that book.

Technology

Explore All Case Studies

Related Services

Tools and Technologies Used in Microsoft Dynamics 365 Business Central and CRM Support Plans

Microsoft Dynamics 365 Business Central and CRM support plans offer ongoing maintenance, issue resolution, and system optimization for peak performance.

Dynamics 365 Business Central

Dynamics 365 Sales / Customer Service
Power Platform (Power Apps, Power Automate, Power BI)
AL Language (for BC customization)
Azure Active Directory
Dataverse
Visual Studio Code

UI/UX

Power Apps Studio
Dynamics 365 App Designer
Figma
Fluent UI
Canvas & Model-driven Apps
Page Designer (BC)

WEB / Frontend

Dynamics 365 Web Interface
Business Central Web Client
HTML/CSS/JavaScript
Power Pages (for customer/self-service portals)
React.js (for external portals or integrations)

Backend & Database

Dataverse
SQL Server
Azure SQL Database
Business Central Tables
Azure Blob Storage
OData / Web Services

3rd Party Libraries / Integrations

Power Automate (for workflows & automation)
Azure Logic Apps
Outlook Integration
SharePoint Integration
Microsoft Teams Integration
Customer Voice (feedback collection)
Jet Reports / ForNAV

Payment Gateway (for integrated invoicing or sales)

Stripe
PayPal
Square
Dynamics 365 Payment Gateway
GoCardless
Apple Pay / Google Pay (via 3rd-party apps)

DevOps / CI/CD

Azure DevOps
GitHub
AL-Go for GitHub (BC CI/CD)
Solution Checker (CRM)
Docker (for testing)
Lifecycle Services (for hybrid setups)

Cloud Services

Microsoft Azure
Azure Key Vault
Azure Monitor
Azure Communication Services
Power BI (for reporting and dashboards)
Azure Service Bus (for message-based integrations)

Technology combination Support plan

Expert support, fast issue resolution, and tailored guidance to keep your Dynamics 365 running at its best.

Basic Support Plan

Ideal for small teams starting with Dynamics 365. Email-based support, monthly system health checks, and minor troubleshooting assistance.

Standard Support Plan

Perfect for growing businesses needing dependable support. Email & phone support, monthly performance reviews, user training sessions, and functional enhancements assistance.

Premium Support Plan

For businesses relying heavily on Dynamics for daily operations. 24/7 support access, dedicated account manager, proactive monitoring & optimization, and priority issue resolution.

Frequently Asked Questions

As a trusted development support company in India, we offer flexible and tailored project engagement models to suit your unique business needs. Whether it's a full-scale project or dedicated resource support, our agile approach ensures smooth collaboration and results-driven delivery.

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Can I get support if I already have an implementation done?

Yes! We specialize in post-go-live CRM technical support, system optimization, and enhancements to improve system performance.

How do you handle business data migration from legacy systems?

We use automated tools, rigorous validation, and manual mapping to ensure 100% accurate business data migration without data loss or corruption.

Do you teach Dynamics 365?

Of course. The roles of finance, sales, purchasing, and administration are all covered by our Dynamics software training. Training is available in-person or virtually.

Can I customize Business Central to suit my business workflows?

Yes, our Business Central customization services are designed to adapt to your unique needs from UI modifications to custom approval flows.

It's easy to use Zapier, Power Automate, and Azure Logic Apps.

Customers in the retail, healthcare, finance, manufacturing, and service industries work with us to get Dynamics 365 set up and running correctly.

How much time does it typically take you to resolve technical problems?

Critical incidents have response times as low as 30 minutes under our Enterprise Plan. Every day of the year, at all hours, our CRM tech support team is available to help you.