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Microsoft Dynamics 365 Business Central and CRM Support Plans

How Microsoft Dynamics 365 Business Central and CRM Support Work

A complete business management tool, Microsoft Dynamics 365 Business Central lets companies link sales, service, finance, and operations for simplified procedures and better customer interactions. Supported by strong Dynamics 365 implementation plans, this ERP system offers unmatched scalability, flexibility, and efficiency. Combining Business Central customization with smart CRM technical support provides a competitive advantage for businesses looking to improve operational efficiency and customer interactions.

Trusted provider of Microsoft partner services, we offer end-to-end solutions comprising system setup, customization, business data migration, training, and post-deployment support. Our support strategies are meant to equip your company with dependability, security, and growth-oriented solutions whether you are just starting with Dynamics 365 implementation or require expert-level help in managing current deployments. From supply chain automation to financial management solutions and customer relationship tools, we provide adaptable and scalable solutions for long-term digital success.

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Key Components of Dynamics 365 Implementation

Implementing Dynamics 365 Business Central and CRM is seamless with our expert-led approach. Our support plans ensure smooth operations and long-term success.

Strategic Planning & Requirement Analysis

Strategic Planning & Requirement Analysis

We match your processes to the appropriate Dynamics 365 implementation path, so guaranteeing scalability and results oriented on return on investment. This calls for assessing the appropriate combination of ERP integration services, financial management solutions, and customer relationship tools needed for your company model.

Configuration and Business Central Customization

Configuration and Business Central Customization

Every company is different; thus, its ERP system should also be unique. Our strong Business Central customizing tools fit your company's particular processes, including chart of accounts, approval hierarchies, reporting structures, and modules.

CRM and ERP Integration Services

CRM and ERP Integration Services

It's not hard for us to figure out how to connect complicated ERP systems with CRM systems. This links sales, finance, operations, and supply chain seamlessly, therefore providing a 360-degree perspective of activities.

Secure Business Data Migration

Secure Business Data Migration

A smooth and secure business data migration is critical for any successful implementation. We use proven tools and methodologies to migrate legacy data including customers, vendors, inventory, and transaction history into Dynamics 365, while maintaining data integrity and compliance.

Dynamics Software Training

Dynamics Software Training

Proper user onboarding is essential for full adoption. Our structured training programs for Dynamics software include role-based tutorials, hands-on workshops, and ongoing learning modules to help employees get better at what they do.

Post-Implementation CRM Technical Support

Post-Implementation CRM Technical Support

Support doesn't end at go-live. Our continuous CRM technical support services ensure your system runs smoothly. We also optimize your existing customer relationship tools to better meet your growth objectives.

Facts and Figures

Make the most out of our custom web application development services

Years of Development Experience

12+

Years of Development Experience

Software Engineers &Β Technical Staff

80+

Software Engineers &Β Technical Staff

Software Designed, Developed & Deployed

800+

Software Designed, Developed & Deployed

Countries Clients Served

15+

Countries Clients Served

Happy Customers

500+

Happy Customers

Industries We Serve

At Techcronus, we understand that each industry has unique challenges and opportunities. Our expertise spans across various sectors, enabling us to deliver customized solutions that drive innovation, efficiency, and growth. Whether you're in healthcare, finance, retail, manufacturing, distribution or any other industry, our dedicated team of certified consultants is here to help you achieve your business goals with cutting-edge technologies.

One smart move to transform your workflow – explore dynamics 365 with us!

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Benefits of Microsoft Dynamics 365 Business Central and CRM Support Plans

Unlock the full potential of Microsoft Dynamics 365 Business Central and CRM with tailored support plans. Ensure smooth performance, timely updates, and expert guidance every step of the way.

Why Choose Techcronus for Microsoft Dynamics 365 Business Central and CRM Support Plans?

Dedicated Support Dedicated Support

Dedicated Support

Quick Turn-Around And Dedicated Support By 100% In-House Team

Top-Rated Company Top-Rated Company

Top-Rated Company

Hundreds Of Real Reviews On Google And Top Developer Forums

Hire Experts Hire Experts

Hire Experts

We Provide Pre-Vetted Qualified Engineers For Your Projects

Modern Infrastructure Modern Infrastructure

Modern Infrastructure

We Have The Best Workplace With Modern Infrastructure In The City

Local Support Local Support

Local Support

Get Local Support From Our Consultants In USA, UK And India

Save Up-To 60% Save Up-To 60%

Save Up-To 60%

Optimise Development Costs By More Than 50% And Increase ROI

Awards And Achievements

We are pleased that we are known for our honesty, originality, and invention. Our awards and achievements are the trust and pleasure of our customers and partners.

Looking for professional dynamics 365 assistance? Talk to us now! Speak with our dynamics specialists now!

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Case Studies

Related Services

Tools and Technologies Used in Microsoft Dynamics 365 Business Central and CRM Support Plans

Microsoft Dynamics 365 Business Central and CRM support plans offer ongoing maintenance, issue resolution, and system optimization for peak performance.

Dynamics 365 Business Central

  • Dynamics 365 Sales / Customer Service Dynamics 365 Sales / Customer Service
  • Power Platform Power Platform (Power Apps, Power Automate, Power BI)
  • AL Language AL Language (for BC customization)
  • Azure Active Directory Azure Active Directory
  • Dataverse Dataverse
  • Visual Studio Code Visual Studio Code

UI/UX

  • Power Apps Studio Power Apps Studio
  • Dynamics 365 App Designer Dynamics 365 App Designer
  • Figma Figma
  • Fluent UI Fluent UI
  • Canvas & Model-driven Apps Canvas & Model-driven Apps
  • Page Designer Page Designer (BC)

WEB / Frontend

  • Dynamics 365 Web Interface Dynamics 365 Web Interface
  • Business Central Web Client Business Central Web Client
  • HTML/CSS/JavaScript HTML/CSS/JavaScript
  • Power Pages Power Pages (for customer/self-service portals)
  • React.js React.js (for external portals or integrations)

Backend & Database

  • Dataverse Dataverse
  • SQL Server SQL Server
  • Azure SQL Database Azure SQL Database
  • Business Central Tables Business Central Tables
  • Azure Blob Storage Azure Blob Storage
  • OData / Web Services OData / Web Services

3rd Party Libraries / Integrations

  • Power Automate Power Automate (for workflows & automation)
  • Azure Logic Apps Azure Logic Apps
  • Outlook Integration Outlook Integration
  • SharePoint Integration SharePoint Integration
  • Microsoft Teams Integration Microsoft Teams Integration
  • Customer Voice Customer Voice (feedback collection)
  • Jet Reports / ForNAV Jet Reports / ForNAV

Payment Gateway (for integrated invoicing or sales)

  • Stripe Stripe
  • PayPal PayPal
  • Square Square
  • Dynamics 365 Payment Gateway Dynamics 365 Payment Gateway
  • GoCardless GoCardless
  • Apple Pay / Google Pay Apple Pay / Google Pay (via 3rd-party apps)

DevOps / CI/CD

  • Azure DevOps Azure DevOps
  • GitHub GitHub
  • AL-Go for GitHub AL-Go for GitHub (BC CI/CD)
  • Solution Checker Solution Checker (CRM)
  • Docker Docker (for testing)
  • Lifecycle Services Lifecycle Services (for hybrid setups)

Cloud Services

  • Microsoft Azure Microsoft Azure
  • Azure Key Vault Azure Key Vault
  • Azure Monitor Azure Monitor
  • Azure Communication Services Azure Communication Services
  • Power BI Power BI (for reporting and dashboards)
  • Azure Service Bus Azure Service Bus (for message-based integrations)

Technology combination Support plan

Expert support, fast issue resolution, and tailored guidance to keep your Dynamics 365 running at its best.

Basic Support Plan

Ideal for small teams starting with Dynamics 365. Email-based support, monthly system health checks, and minor troubleshooting assistance.

Standard Support Plan

Perfect for growing businesses needing dependable support. Email & phone support, monthly performance reviews, user training sessions, and functional enhancements assistance.

Premium Support Plan

For businesses relying heavily on Dynamics for daily operations. 24/7 support access, dedicated account manager, proactive monitoring & optimization, and priority issue resolution.

Frequently Asked Questions

As a trusted development support company in India, we offer flexible and tailored project engagement models to suit your unique business needs. Whether it's a full-scale project or dedicated resource support, our agile approach ensures smooth collaboration and results-driven delivery.

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Yes! We specialize in post-go-live CRM technical support, system optimization, and enhancements to improve system performance.

We use automated tools, rigorous validation, and manual mapping to ensure 100% accurate business data migration without data loss or corruption.

Of course. The roles of finance, sales, purchasing, and administration are all covered by our Dynamics software training. Training is available in-person or virtually.

Yes, our Business Central customization services are designed to adapt to your unique needs from UI modifications to custom approval flows.

Customers in the retail, healthcare, finance, manufacturing, and service industries work with us to get Dynamics 365 set up and running correctly.

Critical incidents have response times as low as 30 minutes under our Enterprise Plan. Every day of the year, at all hours, our CRM tech support team is available to help you.

Our Global Presence

USA

USA

Techcronus Inc.

3705 W Pico Blvd, Unit #606, Los Angeles, CA 90019, United States
+1 (415) 234 7510
Australia

Australia

Techcronus Australia Pty Ltd.

81-83 Campbell Street, Surry Hills, NSW 2010, Australia
India

India

Techcronus Business Solutions Pvt. Ltd.

AHMEDABAD

B-821, Stratum @ Venus Ground, Nehrunagar, Ahmedabad, Gujarat - 380015
+91 87809 28142

VADODARA

A-338, Atlantis K10 Sayaji Path, Alkapuri, Vadodara, Gujarat 390005
+91 93163 65248
Our Global Presence