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How To Create A Report In Microsoft Dynamics 365 CRM?

February 5, 2024

Creating a basic report in Dynamics CRM using the Report Wizard is a straightforward process, essential for efficient data management and analysis. This guide provides a step-by-step approach, ensuring even beginners can create valuable reports with ease.

Understanding Report Types in Dynamics CRM

Before diving into the report creation process, it’s important to note that all reports in Dynamics CRM created using the Report Wizard are Fetch-based and printed in landscape format. This ensures a standardized and accessible format for your data insights.

Step-by-Step Guide To Create Report in Microsoft Dynamics CRM 2024:

Step 1: Accessing Reports

Navigate to the ‘Reports’ section in Dynamics CRM to begin.

Step 2: Initiating Report Creation

Select ‘New’ to start crafting a new report.

Step 3: Selecting Report Type

In the ‘Report: New Report’ dialog box, choose ‘Report Wizard Report’, then ‘Report Wizard’.

Important: Reports created with the Report Wizard can only be edited within the Wizard.

Step 4: Choosing Report Starting Point

  • Option A: For a new report, click ‘Start a new report’.
  • Option B: To modify an existing report, select ‘Start from an existing report’ and tick the ‘Overwrite existing report’ checkbox. Then, click ‘Next’.

Step 5: Naming and Setting Record Types

Define your report’s focus:

  • Report Name: This name appears in the report area.
  • Primary Record Type: Select the main record type for data extraction.
  • Related Record Type: Optionally, choose a related record type for additional data.

Note: Including unnecessary related record types can slow down report loading. Then, click ‘Next’.

Step 6: Applying Filters

Create filters to specify the records included in your report.


Pros and Cons of Using the Report Wizard


  • User-friendly interface simplifies report creation.
  • Fetch-based reports ensure data accuracy and reliability.
  • Standardized format enhances readability.


  • Limited to landscape format printing.
  • Inability to edit reports outside the Report Wizard.
  • Potential slow-down with unnecessary related record types.

How to Organize and Format Your Report Data in Dynamics CRM?

After mastering the basics of creating a report in Dynamics CRM, the next crucial step is to organize and format your data effectively. This ensures that your report is not only informative but also visually appealing and easy to interpret. Let’s delve into the specifics of setting up your report for maximum impact.

Organizing and Laying Out Report Data:

For detailed guidance, refer to the Dynamics CRM documentation on ‘Organize and lay out your report data’. Understanding the layout and organization options available in Dynamics CRM is key to creating reports that are both functional and insightful.

Choosing the Basic Format of Your Report:

  1. Single Table Format:
    • This option creates a single table that you can categorize and sort according to your needs.
    • Ideal for straightforward data representation where a detailed breakdown is required.
  2. Combination of Charts and Tables:
    • Displays both a chart and a table in the report.
    • This format is particularly useful for reports where visual representation (charts) and detailed data (tables) are equally important.
  3. Chart with Details Table:
    • Displays a chart with an accompanying table beneath it on the same page.
    • Selecting a region in the chart highlights the corresponding detailed data in the table.
    • Note: Choosing only the chart option without the table provides a visual overview but lacks detailed data representation.

Implementing Your Choice:

After selecting your preferred format:

  • For Charts: Click on a chart region to view detailed data for that segment.
  • Click ‘Next’ to proceed with your report creation.

Including A Chart In Your Dynamics CRM Report:

Incorporating a chart into your Dynamics CRM report can significantly enhance data visualization and comprehension. Here’s how to do it:

  1. Selecting the Chart Type:
    • Choose the type of chart that best represents your data (e.g., bar, line, pie charts) and click ‘Next’.
    • The ‘Chart Preview’ area will display a preview of how the data will appear.
  2. Formatting Chart Axes (For Bar and Line Charts):
    • X Axis (Format Column): Select the field for the X axis and determine the label to be displayed on the chart.
    • Y Axis (Format Value): You can choose up to two fields for the Y axis and assign labels for these data points.
  3. Formatting Labels and Legends:
    • Decide whether to display data labels and a legend on your chart for clearer understanding.
  4. Setting Up Pie Charts:
    • Slices: Choose one of the groupings in your report to represent the slices of the pie chart.
    • Values: Select a numeric column with a summary type to represent the values in each slice.
    • After setting up, click ‘Next’.

Finalizing, Testing, and Tweaking the Report:

  1. Finalizing the Report:
    • Review and adjust the report’s name and description as necessary. Determine where it will be displayed.
    • Follow the summary review by clicking ‘Next’, then ‘Finish’.
  2. Testing the Report:
    • Run the report by clicking ‘Run Report’ under the Actions category in the reports tab.
    • If adjustments are needed, return to the editing phase.
  3. Making the Report Available:
    • Ensure that the report is accessible for other users as required.

Editing a Report in Dynamics CRM:

  1. Editing an Existing Report Wizard Report:
    • Select the report, then under the Records group, choose ‘Edit’ and proceed to ‘Report Wizard’.
  2. Editing General or Administration Tabs for a New Report:
    • Wait until the report is fully saved before making changes to the General or Administration tabs.
    • Note: Any modifications on these tabs before saving the report will not be considered.


The Dynamics CRM Report Wizard is a powerful tool for creating basic reports. Its user-friendly interface, combined with the flexibility of report customization, makes it an invaluable asset for any CRM user seeking to transform data into actionable insights.

Tags MS Dynamics CRM 365 Reports

By TechcronusAdmin

Techcronus is a worldwide supplier of Enterprise Business Solutions and Custom Software Development Services, with locations in the USA, Australia, and India. It has accomplished the successful delivery of over 800 projects to start-ups, SMBs, and well-known brands, such as Starbucks, Unilever, and IKEA. The firm's areas of expertise include Microsoft Dynamics 365 ERP/CRM solutions, Web Development, Business Applications Management (.NET and DevOps), Mobile Development (Native, Hybrid, Blockchain), Staff Augmentation, Product Development & Support, and UI Design and UX.