Techcronus is pleased to offer dedicated Microsoft Dynamics NAV and AX support services. With more than 20 man years of experience achieving and maintaining the highest level of credibility with customers, we believe we can offer NAV and AX support that is best of its kind in an industry.
Techcronus Business Solutions has established a reputation for innovation and high quality service and supports for small-medium companies to corporate enterprises. We understand that IT systems of any organization are an integral part of their business operations and that is why we are totally focused on our levels of customer service and committed to their satisfaction. To ensure high levels of customer service, we have a 20+ dedicated Microsoft Dynamics NAV and AX consultants who are equipped with deep functional and technical knowledge.
We continually invest in the training of our staff so as to maintain the highest levels of customer satisfaction. In addition, we maintain excellent relationships with Microsoft who will provide additional expertise where necessary. Our Microsoft Dynamics NAV and AX support services offerings are:
- Competitive quotes for all support requirements and systems health check
- Total support for Finance, Distribution, Manufacturing, Sales, Marketing, Service and Management Information Systems
- Support services to meet your requirements – Standard Hours, Extended Hours and 24 x 7 support
- Dedicated Account Manager
- Customer Events including training and product updates
Support Methodologies: We provide full support to customers in times of turmoil. The support phase focuses on change associated with error correction, adaptations required as the software’s environment evolves, and changes due to enhancements brought about by changing customer requirements.
1. Onsite Support:
a) Technical Support: It deals with all the technical aspects of addressing the issues which you may face when installing or running Microsoft Dynamics NAV/AX. You can choose custom installation to fit your business requirements.
- Application Support
- Administrative Support
- Integration Support
b) Functional Support: All the issues related to systematized methodologies and procedures related to the technical requirements, security, automated data processing, cost analysis, training, safety, logistics, product assurance, reliability etc are addressed. Periodic Health Check and Diagnostics All systems require a regular health check-up as we humans do. Here it would include testing of software periodically so as to ensure its performance and extract maximum output.
2. Offshore Support:
Technical support outsourcing has become one of the most popular business practices today. Although it was stimulated by the cost reduction factor, however today most parties who outsource want more than a cost effective solution, but also the value-add and quality service provided. Techcronus’ Offshore support services help businesses balance strategic objectives with their cost performance parameters. In order to ensure that we achieve these objectives, Techcronus is committed to deliver a model of excellence which will surely satisfy the expectations of customers and gives them 100% ROI.
Contact Techcronus today to learn how your business can get highly skilled, and committed Dynamics NAV and Dynamics AX development team who is ready to cooperate, and work closely with you to make your vision become a reality, with minimum risk and efforts for you.